Return & Refund Policy
Effective Date: May 10, 2026
Welcome to Products and Services. We value our customers and aim to provide a smooth shopping experience. If you are not fully satisfied with your purchase, please review our return and refund policy below.
Returns
We accept returns within 7 days of delivery for eligible items.
To qualify for a return:
- The item must be unused and in its original condition
- The item must be returned with original packaging
- Proof of purchase or order confirmation is required
We reserve the right to reject returns that do not meet these conditions.
Non-Returnable Items
The following items cannot be returned:
- Digital products or downloadable items
- Customized or personalized products
- Clearance or final sale items
- Used or damaged items caused by customer handling
Refunds
Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.
If approved:
- Refunds will be processed within 5–10 business days
- The refund will be issued to the original payment method
Shipping charges are non-refundable unless the item received was defective or incorrect.
Exchanges
We only replace items if they are defective, damaged, or incorrect.
If you need an exchange, contact us with:
- Your order number
- Photos of the item
- Description of the issue
Return Shipping
Customers are responsible for return shipping costs unless:
- The wrong product was sent
- The product arrived damaged
- The item is defective
We recommend using a trackable shipping service.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos and order details so we can resolve the issue quickly.
Order Cancellation
Orders may be canceled within 12 hours of placing the order if they have not yet been shipped.
Contact Us
If you have any questions regarding returns or refunds, please contact us through our website:
Contact Products and Services Team via below WhatsApp Number +92 370 9548055